Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller for the purposes of the EU General Data Protection Regulation (GDPR) and the "business" for the purposes of the California Consumer Privacy Act (CCPA/CPRA).
1. Information we collect
- Information you give us. When you submit the contact form we collect your name, email address, practice type, and the contents of your message.
- Technical data. Like most websites, our hosting provider automatically logs limited technical information (IP address, browser type, pages requested, timestamps) to deliver and secure the site.
We do not use advertising or analytics tracking cookies on this site. See our Cookie Policy for details.
2. How we use your information
- To respond to your enquiry and provide the services you request.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or steps prior to entering a contract — when you contact us.
- Legitimate interests — to operate and secure our website and respond to enquiries.
- Legal obligation — where we must retain or disclose data by law.
4. Who we share data with
We use a small number of trusted service providers ("processors") who act on our instructions:
- Cloudflare, Inc. — website hosting, CDN, and security.
- Resend (Plus Five Five, Inc.) — delivery of contact-form emails to us.
- Google LLC — web font delivery (Google Fonts).
- Cal.com, Inc. — appointment scheduling (only when you open the booking calendar).
We do not sell or share your personal information for cross-context behavioral advertising.
5. International transfers
We operate from the European Union and serve clients in the United States, so your information may be processed in the EU and the US. Where required, transfers rely on appropriate safeguards such as the EU Standard Contractual Clauses.
6. Data retention
We keep contact-form submissions only as long as needed to handle your enquiry and any resulting relationship, then delete or anonymize them.
7. Your rights (GDPR)
If you are in the EU/EEA or UK, you have the right to access, rectify, erase, restrict, or object to processing of your data, and the right to data portability. You may also lodge a complaint with your local supervisory authority.
8. Your rights (California — CCPA/CPRA)
California residents have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information. We will not discriminate against you for exercising these rights.
9. How to exercise your rights
Email us at info@medikaweb.com and we will respond within the timeframes required by applicable law.
10. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com